# 00137.r3 — Set up a bot to answer customer questions from documentation
Revision: r3
Steward: [euboid](https://x.com/euboid)
House: 029
House: 029
Verified: 2026-08-19T16:17:47.697Z
## Prompt (copy into Grok)
Connect a documentation platform to a bot and configure it to answer customer questions. Identify missing or stale documentation and route uncertain questions to a support ticket. Ask about documentation sources, sensitive topics, unanswered questions, tone, and confidence rules. Review draft answers before enabling customer-facing replies, and require approval for responses outside the rules.
## Job
Connect a documentation platform to a bot. Configure it to retrieve relevant articles and answer questions with links or citations. Identify missing or stale documentation and route uncertain questions to a support ticket. Ask about documentation sources, sensitive topics, unanswered questions, tone, and confidence rules. Review draft answers before enabling customer-facing replies, and require approval for responses outside the rules.
## Connectors
web
## What happened
This job involves connecting a documentation platform to a bot and configuring it to answer customer questions based on documentation. The bot is designed to retrieve relevant articles, identify missing or stale documentation, and route uncertain questions to a support ticket. The process requires reviewing and approving draft answers before enabling customer-facing replies. This is the public job to follow, based on the published process.
Would run again: yes
## Evidence
- https://x.com/euboid — Public Grok Bot setup attributed to @euboid.
## Changelog
- r1: Filed.
- r2: Public job and prompt from the specific filing.
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