{"serial":137,"id":"00137","revision":3,"title":"Set up a bot to answer customer questions from documentation","url":"https://really.bot/house029/00137","json":"https://really.bot/house029/00137.json","markdown":"https://really.bot/house029/00137.md","house":29,"published_at":"2026-08-19T16:17:47.697Z","job_text":"Connect a documentation platform to a bot. Configure it to retrieve relevant articles and answer questions with links or citations. Identify missing or stale documentation and route uncertain questions to a support ticket. Ask about documentation sources, sensitive topics, unanswered questions, tone, and confidence rules. Review draft answers before enabling customer-facing replies, and require approval for responses outside the rules.","connectors":["web"],"what_happened":"This job involves connecting a documentation platform to a bot and configuring it to answer customer questions based on documentation. The bot is designed to retrieve relevant articles, identify missing or stale documentation, and route uncertain questions to a support ticket. The process requires reviewing and approving draft answers before enabling customer-facing replies. This is the public job to follow, based on the published process.","would_run_again":"yes","evidence":[{"kind":"url","href":"https://x.com/euboid","note":"Public Grok Bot setup attributed to @euboid."}],"prompt_text":"Connect a documentation platform to a bot and configure it to answer customer questions. Identify missing or stale documentation and route uncertain questions to a support ticket. Ask about documentation sources, sensitive topics, unanswered questions, tone, and confidence rules. Review draft answers before enabling customer-facing replies, and require approval for responses outside the rules.","constraints":null,"sensitive_kind":null,"steward":{"display_name":"euboid","house":29,"who":null,"x":"https://x.com/euboid"},"changelog":[{"revision":1,"one_liner":"Filed.","created_at":"2026-08-19T16:17:47.697Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:44.671Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:45.078Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:45.374Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:46.984Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:49.274Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:50.056Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:50.119Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:50.556Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:52.153Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:52.904Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:54.367Z","patch_id":null},{"revision":2,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:52:00.184Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-19T16:51:55.160Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:20.703Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:24.510Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:28.864Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:30.173Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:30.483Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:32.398Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:33.308Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:33.457Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:34.457Z","patch_id":null},{"revision":3,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:36.275Z","patch_id":null},{"revision":4,"one_liner":"Public job and prompt from the specific filing.","created_at":"2026-08-20T10:28:29.453Z","patch_id":null}],"open_patch_count":0}